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Review on πŸ‘Ά Johnson's Baby Powder with Pure Cornstarch, Aloe & Vitamin E - 22 oz (Pack of 3) - Varying Packaging by Sarah Wilson

Revainrating 1 out of 5

They did not send starch, but talc!

I wanted cornstarch, not talc. The product description clearly states that it is cornstarch powder. When the product arrived, the UPC code label printed on 3 foil sealed containers indicated it was cornstarch. However, the container itself states that the main ingredient is talc (not cornstarch powder). As most buyers of this product know, talc and cornstarch are an important difference. This is a personal care item, although it is still shrink-wrapped and cannot be returned even if still sealed. I suspect it was a warehouse level mislabeling issue. On a positive note, Revain's customer service was really excellent. At my request, they called immediately. They quickly identified the problem and offered solutions. Both were very efficient yet friendly. A truly wonderful example of true customer service. I have opted for a refund.

Pros
  • Great for a small home
Cons
  • Questionable purchase for the elderly