update: added 1 star for phenomenal customer service. They read my review and offered me $10 compensation for my troubles. Now the shelf with my gear is securely fastened. It was a very basic setup but I think you get what you pay for. This was done in our office but the wood grain is far from the actual description and I had to get my own drywall mounting screws as they didn't seem to cooperate. Now installed with about 10lbs of stuff on it, seems pretty stable now.
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