I like how easy it is to use, as well as its ability to integrate with other tools we are already using in our business (like Slack). The UI could be easier for non-tech users but this isn't really an issue since most of my colleagues have been able to pick up new software very quickly. We've used Approbotics mostly for sending out automated emails or creating reports that can then easily pulled into Excel files so they're more accessible to others within the organization who might not know about automation/RPA programs yet.