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South Korea, Seoul
1 Level
738 Review
69 Karma

Review on DinoFire by Keith Martin

Revainrating 1 out of 5

DinoFire Online Store, Where I Had a Very Disappointing Experience

DinoFire did not live up to my expectations when I tried it for the first time recently for my business requirements. The ordering procedure on their website was not only difficult but also time-consuming, despite the fact that it offered a diverse selection of products. It was difficult for me to locate what I required, and I had to navigate through a number of pages in order to finish placing my order. When my purchase was finally placed, I discovered that there would be a delay in both the shipping and the delivery of my products. This resulted in an inconvenience and had an impact on the operations of my organization. When I called the customer service department for assistance, I was met with responses that were not helpful and I had to wait a long period. In addition, the products I ordered did not meet my expectations in terms of quality and did not correspond to the information provided on the website. My attempts to return them were unsuccessful due to the company's return policy, and as a result, I was unhappy with the product that I had purchased. In general, my time spent with DinoFire was less than satisfying, and I cannot recommend their services for business requirements. Because of their baffling website, unsatisfactory level of customer service, and subpar product offerings, using them as a business partner is not a reliable choice.

Pros
  • A quick and trustworthy delivery service
Cons
  • Package Loss/Delay