So I didn't realize I needed to replace the waste toner bottle until my copies had black streaks and black dots. I thought it was a toner problem. However, when I opened the printer to clean it, I noticed that the waste toner box was full. And there's really no other option but to get a new one to replace it. It is dirty and cannot be emptied. Once the new one arrived and I replaced it, the copies came out perfectly clean. It worked.
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