This is the second time I have ordered your toner. The first time six months ago was fine. The second time, I am afraid that your cartridge caused unexpected problems. The copier will NOT accept the cyan cartridge to be replaced. Since I ordered two sets, I threw away the first one and tried another cyan from the second set. The same problem persisted. After adjusting the nozzle of the toner cartridge, I was able to get the machine to work in copy mode. I now get rainbow stripes on the right side of the page when I print from my computer. If you have any suggestions on how to fix the problem, please provide the following: You have my email address. Many Thanks.
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