I have my daughter's 20mm gizmo strap and it works great. She wore them for about four months and one day she noticed that the pin (connecting the watch strap) was broken. Not that the needle was unusually thin, it looked just like any other watch needle. He must have been hit or something. I immediately contacted support and they worked with me to get a replacement group. It's nice when a company takes pride in its products and collaborates with customers. My daughter could have chosen a different color as turquoise was in stock, but she liked turquoise so much that she waited until it was back in stock. Thanks to the company and the product. I would definitely buy again.
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