The best thing about this product for me was that it is easy to use, has good customer support as well as being very affordable. There are also many other features which makes it worth considering such as remote access etc. I had no issues with this software. It was simple to install and set up. If you want something reliable then look into this product. We were using another monitoring system but after we installed senso cloud everything changed. This gave us so much more control over our network infrastructure than before. As an IT admin i can see any faults or problems happening immediately and have them fixed without having to wait for someone else to come and fix the problem.