About a week later, when the ear stopped sounding, he turned to Harman. They sent it to service centers because they don’t fix it themselves, okay. I brought the earpiece to the center, a week later they said that they could not be repaired, it had to be changed, they gave me an act, they said to write again to Harman. I wrote to their mail like something, they are unsuitable, it is necessary to change how to be. There was no answer for a week, I called, the operator said that there were no staff already, the next day they would take it to work. A week passed, there was no answer, I called again, switched to the staff, clarified where I sent it from, all the cases, they said to send them an act. I took a picture of the act as best I could, sent it. A month has passed, there is no answer, I started calling, no one picks up the phone. It is still not clear whether they took the job at all. I gave them headphones at the end of January, now it's almost May, there is no answer.
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