I really like that they are very proactive in helping you get set up when starting out. They were able to give me a lot of knowledge on how to configure my server. At first it was a little too much for me but after getting used to it everything worked great! The price point isn't bad either. It's not cheap but their customer support makes up for any lack of customization options or features included in other providers (at least in our case). We use them mainly as a website host so we don't have many needs outside their offerings. If there is anything I can think off right now then it would be that maybe one day the interface could look better/be more modernized. But overall this has been an amazing experience and they definitely deserve recognition for all these years of hard work! Hosting multiple websites and services for various clients.