I like that it allows me to quickly access my customs information when entering an order into our ERP software (SAP). It also saves time in manually updating orders as well since we can have all of this info automatically update within minutes! The only thing is they could make their interface look more modern/professional for those who are not accustomed or familiar with using such programs. Also would be nice if you had some option other than "all" once your searching through records so there's no need to click back & forth between pages everytime looking at different fields etc.. Have been very pleased thus far!!