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Singapore, Singapore
1 Level
722 Review
30 Karma

Review on πŸ’³ ELAVON ICT220 Dual Com Terminal with Apple Pay and EMV/Smart Card Reader for Enhanced Compatibility by Ryan Hill

Revainrating 1 out of 5

Debit cards with an EMV chip are not used as debit cards.

Don't waste your time buying this car. Ingenico has not yet released any software that allows EMV chip debit cards to be used as debit transactions, so all your customers' EMV chip debit cards will function as credit cards (even if Debit is selected), and you are therefore a merchant. a higher credit card transaction fee is charged than a lower debit card transaction fee. As far as I know, Verifone doesn't have this problem. ****UPDATE**** Well the machine's firmware has definitely been updated by Ingenico BUT it now gives the customer the option to choose Option #1 VISA DEBIT or Option #2 USA. DEBIT CHARGE. You would think that where DEBIT and not CREDIT was originally selected, the option for the customer would be to enter their PIN, but no, Ingenico designed these ADDITIONAL two options which confuses the customer and they usually choose option number 1. VISA DEBIT because this is the first. IT SEEMS THAT OPTION #1 IS USING A DEBIT CARD AS A CREDIT CARD AND SO THERE IS THE SAME PROBLEM, YOU RECEIVE LARGE FEES AND COMMISSIONS and it is not processed like a debit card. Customer must select Option #2 US DEBIT to be processed as a direct debit. If I didn't know better, the VISA/MASTERCARD industry paid Ingenico back for how they set up the machine to get people to use their debit cards as credit cards. Otherwise, why would the whole machine be primed to use their debit cards? as credit cards. We also have a Verifone vx520 and it doesn't play these user/customer games. It's easy, and the EMV chip software has been accepting debit card transactions since the beginning. Save a lot of $$$$$$$ and don't buy Ingenico. There should be a class action lawsuit against this company and I know what I'm talking about, I'm a lawyer and this is a law firm!

Pros
  • Not cheap but decent
Cons
  • Nothing