The best thing about uniDesk is its user interface which makes it simple enough that even novices can manage their work easily without any training or support from IT team (which might be expensive!). It could have been better if we had more functionalities like adding multiple users so they don't need switch between apps/desktops all time. I would recommend having this software as an option when you are looking at other virtual desktop solutions available out there in market - otherwise not much good things come with it! We were facing problems managing our PC's remotely using different operating systems when we decided to look into some product called UniDesktop.