I was able to create custom playlists for our entire office at once! The ability to schedule it all out saved us time when we were changing screens every 15 minutes. No more forgetting about something or not knowing what else needs attention before you leave work. This program has helped solve many of my problems by keeping track and managing them so easily! We also like how it's compatible with other programs (our phone system). It can be very confusing if you're new. Our biggest issue now is making sure all users have copies/installed properly because some people aren't using this enough yet to learn everything they need to know, but want their own individual copy installed without sharing others' files - which should be allowed.