update: the seller contacted and checked all the information on the use of the product and the do's and don'ts. They were very transparent. Even if the product isn't perfect, for the price and the customer service the company provides, I have no worries about ordering from them again in the future. For unbranded headphones, they actually produce a pretty decent sound. . My problem is that when I use only one earbud, only the right one works with the case closed. If you try to do a single pairing for the left earbuds, the moment the case is closed will not be registered (because it will be paired with the right one and assume that if the right one is charged, the left one will also be charged should be). Also, sometimes when the left earbud disconnects (when both earbuds are in use), you have to tap the left earbud a few times for it to register. Overall not bad for headphones from other manufacturers, but for the price you can probably get something better from Anker or Aukey that feels less buggy.
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