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Bulgaria, Sofia
1 Level
702 Review
48 Karma

Review on Sunface by Anthony Colton

Revainrating 4 out of 5

Service to Customers That Is Second to None at Sunface Online Store

A short while ago, I had a wonderful encounter with Sunface, an online retailer that takes great pleasure in the availability of knowledgeable staff members to assist customers with the resolution of their questions and the selection of appropriate products. I made the decision to seek assistance from the company's customer service team when I discovered that I had a few inquiries regarding a specific product. I was delightfully surprised to receive a response to my email within a few hours, and the representative who assisted me was very knowledgeable and helpful, providing me with all the information I required to make an informed purchase. I was able to complete my transaction successfully as a result. Even better, I was able to pose additional questions via their live chat feature, and I was immediately connected with a representative after doing so. The representative was cordial and helpful, taking the time to respond to each and every one of my inquiries in depth and assisting me in locating the item that was best suited to meet my requirements. In general, the degree of customer service that Sunface provided left a very positive and lasting impression on me. My trip to the mall was a pleasure thanks to the expertise and professionalism of their sales associates, and I will most certainly be returning as a customer in the near future.

Pros
  • Quick and thorough customer care
Cons
  • only a few payment methods are offered