The team at brand are very good to deal with, they will walk you through everything which also means if something does go wrong or change your mind it's easy for them too make changes quickly - no hard feelings! Their service has been excellent so far but we're not quite finished with our contract yet - still some things left that I would like to be able to look after myself (eg emails) as i'm in charge of my own business anyway. We have used their services when looking for both permanent employees AND temporary staff members - from this experience there isn't anything bad about using their services.