I like how easy this software makes our business life easier by giving us one place where everything can be monitored! It's amazing that even with such an advanced product you're able to have some issues but they are always fixed very quickly! The support team has been great in helping me out as well when needed at any time during my shift hours (which were not often). There was no way back then so now there are other options available which gives more flexibility than using just 1 single service provider.