I bought this unit from Revain on March 22nd, 2021, unfortunately health problems prevented me from installing it until June 20th, so I cannot return it for a refund. Installing the device was relatively easy. But having to log in multiple times was causing way more trouble than it was worth, so I removed it. Potential buyers with 5G service should also note the seller's warning that this device is not compatible with 5G. Updated 7/29/21; INSTEAD OF A FULL REFUND, THE SELLER MADE REDUCED LOW BALL OFFERS TO REDEEM MY POOR PRODUCT REVIEW AFTER ACCEPTING THIS IN THE RESPONSE BELOW TO THE POOR PRODUCT QUALITY IN THE SELLER RESPONSIBILITY BELOW. Dear Charles Th*****, We are very sorry that you are not satisfied with the wireless doorbell camera Morecam Wireless Doorbell Camera from our shop at Revain. We have already switched to another manufacturer to offer you the best quality and service according to your needs. Opinion. We are a very small business that relies on feedback from our dear customers like you. We cannot survive without your help. We are so sorry that the quality of the product caused you problems. If you don't mind, could you please help me remove the comment? We will be very grateful to you for your help. As a thank you for your help and understanding, we will refund you (20). I hope you can accept my sincerity. Can you help me with the update? **Note; The seller's purchase offer above also included two live links, one for me to "revise" my review, the other was an active link to "delete" my honest product review.
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