I was amazed (and not in a good way) when I received this carrier. They don't hold their shape at all and when I put my poor cat in it and picked up the carrier...my cat didn't have a stable surface....carrier bag)......my cat was mostly folded up in this carrier bag. For me it was like I just put my cat in a sack. Needless to say I returned these carriers and ordered a rigid carrier for my cats. I have a different brand carrier that my mum gave me years ago and it is a GREAT carrier...it has strong boning around the perimeter and on the top and sides of the carrier. But not those lousy porters! You gave me the money back. Also, I ordered a medium and my 12 lb cat had very little space inside.
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