I like how easy it was for me as an admin user, not having any previous experience with software development or programming in general; however after some training we were able to adapt our system quickly enough so there wasn't much of anything i disliked about using this product while working at my current job! The only thing i dislike now would have been if they had more options available when adding new modules/features - but perhaps thats just because its such a small business? It's hard sometimes keeping track of all employees' information since each person has their own'modules'.
We are solving many problems by implementing social work into one centralized platform which allows us access from anywhere via mobile devices (which makes life easier).