Review on Logitech G G502 Hero Gaming Mouse, Black by Aneta Jastrzbska ᠌

Name: Logitech G G502 Hero Gaming Mouse, Black
Item: Logitech G G502 Hero Gaming Mouse, Black
Rating: 4

April 21, 2023

A good and high-quality product, but there are disadvantages.

I read the reviews and looked at the features before purchasing, and because I loved everything, I bought it. An arbitrary double-click LMB materialized with a single click after a week of use. I asked the shop for a replacement, but they didn't have any, so they offered me a refund with return freight covered by me. I contacted the official Logitech support, explained the situation, and sent all the necessary information because I really liked the device and use other Logitech products. Within two weeks, I received a free replacement mouse. I'm hoping that the new mouse won't include marriage; I'm used to it and don't want to change it.

Pros

1) Logitech offers excellent assistance! The moment a double-click showed on the LMB, they had just dispatched a fresh device. Sure, I had to explain the issue and even create a video, but the fix is flawless. Numerous issues can be overlooked with such assistance. 2) The weights allow you to adjust the mouse's appearance and use on a high level, shifting even the mouse's center of gravity.

Cons

Because the Logitech G HUB application is broken, I frequently had to install an earlier version with a different name on Windows 7 because the G HUB would not launch. On Win 10, everything seemed to be fine initially, but when ating the G HUB, the problem of "endless loading" at the start of the application forced me to reinstall with the loss of all individual settings.