The ability to screen as many applicants in one place without having multiple employees do it is great! I've never had any problems with ESIQ, which makes me feel very comfortable giving them my business time after time. Sometimes we have issues connecting our computers when trying to upload resumes from Google Drive or Linked In (which i don't recommend using if you're not getting paid for your profile information). This doesn’t happen often but does occur occasionally so just be aware this can sometimes cause an issue. If everything works correctly though there shouldnt ever be much downtime at all since they are constantly monitoring their servers 24/7. We use ESIF IQ to identify people who may hold criminal records prior to being hired into positions where those histories could negatively impact us.