The team at 92X are all great to work for if you have any issues they will always be there for you! I can honestly say that no one in either my account or technical department has ever let me down when it comes time for us to get things done! They do fantastic work as hard-working dedicated people who enjoy their jobs which makes customer service even better than other companies we've used previously.
It's easy just by talking through your project needs but also getting feedback from our own internal meetings how much support would make sense. We're solving problems like being able to see more data into our system within 48 hours rather then waiting months - this gives greater insight so staff know what to expect quicker allowing them not only save money but ensure customers' requirements aren't forgotten about while projects run over due dates.