Review on PDMPlus by Matt Addison
An invaluable tool for keeping track of your infrastructure
The ability to store all information about our servers including OS version, applications installed etc., as well as being able to create service level agreements (SLAs) that can be used by business people who are not IT experts has been very useful! We have had no problems so far with this product but I would like it if they could make some improvements such as adding more functions or an easier way to install/update new features when needed without having any technical knowledge required. It's great seeing how much data we've collected over time regarding each server which helps us find out what needs attention first before anything goes wrong!!
Pros
- Reliable software
- No down moments
- Very user friendly interface & setup process for both admin users.
- Has lots available resources online from their support team in case you run into trouble along your journey using them..i love working wth pdm plus staff.they're always helpful :)
Cons
- Sometimes i wish there was better customer services reps around during my call times at work
