This is one of those apps that has gotten better each time I've used it since version 2 was released in 2008! The UI could be improved - but they are making progress by leaps & bounds here (look at what happened to Power BI!). There really isn't anything negative about this product anymore than any other decision-making app out there these days. It does most things you need for your business well enough without being too complicated or overwhelming when compared to some others like Excel/PowerBI etc..