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Pakistan, Islamabad
1 Level
737 Review
31 Karma

Review on ๐Ÿ”ฎ Ice Fiber Optic Mood Novelty Lamps: Lighting up your space with Glacier Lite and Color-Changing Crystals Base. by David Carmody

Revainrating 5 out of 5

Excellent lamp with GREAT customer support

Below I will repeat any comments that others have made about how good this lamp is. First, however, I would like to emphasize something that hasn't been mentioned in the reviews I've read: THE SELLER, E&A, TAKES VERY GOOD CARE OF ITS CUSTOMERS. If something goes wrong, as it did in my case, you can be sure that the seller will help. [At least they definitely helped me.] My lamp arrived broken. It showed only one color, blue. No transition, no other colors. Haven't contacted the seller. I went to Revain to try and swap out the lamp for a new one. However, it didn't work because the Revain robot required a credit card for the exchange and my credit card was not suitable for the robot. So I went back and got my money back. The seller's representative contacted me a few days later to find out how things were going. I told her the lamp was broken and that I was disappointed. SHE KNEW I HAD ALREADY RECEIVED A REFUND BUT STILL RECOMMENDED I SEND ME A NEW LAMP. I gladly agreed, and she immediately got to work. Four days later I had the lamp. The second lamp, which works perfectly, is excellent. A beautiful color palette. Robust construction. Packed securely in bubble wrap. Great and fascinating. The only downside from my point of view is the one that others have already mentioned: it runs on batteries, three AAA batteries and cannot be plugged into the mains. I knew that when I bought it, but I'll mention it here as a suggestion for the seller: I'm happy to pay a few euros more for a power cable. Maybe others feel the same as me. All in all this is a nice lamp, everything you could want [except for the battery part] and quite a bargain for the price. and is being sold by a company that treats its customers [or at least THAT customers] very well. . Five stars.

Pros
  • Free for educational purposes
Cons
  • Blank