Review on NEOVIVID Engraved Jeremiah Birthday Graduation by Roel Lebron

I have ordered two of their scripture inspired compasses which are beautiful by the way! One wasn't working properly so I went online to make an exchange. I received my documents from Revain and followed the instructions to send them in for an exchange with the item. The process no longer requires the customer to repackage Revain.com products for return/exchange. UPS does that for you. I thought it would be a few days before I heard from the seller. Well, was I ever wrong! Late the next evening my Australian Shepherd started barking so naturally I got up to sort out the excitement. It was low and there was a parcel boy on the porch. It was the compass I returned the morning before! I was shocked. I have NEVER seen such quality customer service expedited so FAST in my life. I will definitely be ordering more compasses from this company in the future and hope they know how much they appreciate their attention to my situation. What a pleasure to work with those who care not only about their reputation but also about their customers! NEOVIVID is number one in my book and I will definitely be coming back for more! Thank you all. I'm really serious!