I like that it is very simple to use, even for someone who has never used this software before! It's also easy enough if you have experience in using other programs (like Excel or Google Sheets). Not much dislike about anything yet - everything seems great so far!! We've been able solve some of my accounting department problems by solving customer service issues as well. The program does not always give me all information needed when we need them most- which can be frustrating sometimes but overall its super helpful once things are figured out though.