Review on Razer Kraken Gaming Headset: Lightweight Aluminum Frame - Retractable Noise Isolating Microphone - For PC Computer Accessories & Peripherals by Billy Danaher
Terrible customer service. Choose Turtle Beach, SteelSeries or Astro.
The day I opened the product, I tripped over a cable and ripped the cable out of my computer. 2 hours and they told me they would contact me in 72 hours. Well it's been two weeks and the reply was; "You can buy a new cable, but you must send a video of what happened." I will never buy from Razer again and I will recommend to my family, friends and you good people never to buy from Razer.
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