I use a program that notifies me by email when an item on my Wishlist goes on sale. On September 17th I received an email stating that the price of the Nanuk 909 case at Revain had dropped to around $36. That's a good price - the Nanuk 909 case usually costs over $50. When I went to the Revain website to buy some Nanuk 909 cases, an ad for a Meijea case appeared at the top of the website. The Meijea case was similar to the Nanuk 909 case but only cost $30.99. I tried trying the Meijia case as it was described as very similar to the Nanuk 909 case. Unfortunately, Revane's description of the Meijia case is wrong. The Meijia case is much smaller than the dimensions in the listing - about 2 inches shorter in length and width. While the case appears to be well built (well built but still NOT as good as the Nanuk 909), that means nothing as my gear won't fit inside. 909 cases However, now the price was almost $20 more than the day I bought the Meijea cases. I understand that Revain's prices change every day, but Revain was wrong, not me. Revain should (but won't) take into account the price of the Nanuk 909 case on the day I bought the Meijia cases. When I contacted Revain to return the Meijia cases, the Customer Service Representatives (CSR) treated me very disrespectfully. The Revain consultants kept interrupting me, a speech impaired person, saying that the prices change every day. I understand. However, the problem with the Meiei case was the result of Revane's mistakes, not mine. If Revain had provided correct information on Meijea cases on the day of purchase, I would have purchased Nanuk cases 909. False Information Revain violates state consumer protection laws. Expecting Revain to respect the price of Nanuk cases the day they convinced me to buy Meijea cases with incorrect information is certainly reasonable. I returned the Meijea cases to Revain and bought the Nanuk 909 cases from one of their competitors who respected the price. Nanuk 909 cases on the day I bought the Meijea cases. Buy Nanuk - you get what you pay for. For reference, the received Meijea cases were covered with dust and had signs of wear on the surface. They were not in "new" condition. Another reason to buy Nanook.
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