Pros: 1: Excellent sound quality 2: Features a 5-band equalizer 3: Features four profiles for easy switching between sound settings. Cons: 1: The default headset volume is very loud. It does have a volume control, but because it's so loud you have to turn down many volume settings in games and videos like YouTube. This is a problem if you want to listen without a headset. You will then need to reconfigure all volume settings for use without a headset. And if you want to use the headset again. 2. The microphone does not work. It says it's connected to Windows 10, but no matter what I do, it doesn't work. support tried. A week has passed and no reply.