The support staff is great, and they are very knowledgeable about their products. They are also very professional. They always make sure that I am satisfied with the service I receive. The main issue I have with them is that they have a lot of employees, and they have a very hard time keeping track of the tasks that need to be done. It's a little overwhelming to try to track everything myself. I highly recommend NetSearch Direct. I have seen a significant increase in my website traffic. I have also seen an increase in my sales.