I have been a jlab customer for many years. I liked the black pair I had. They weren't wireless, but they worked for a full two years. These were the ones that came with a lifetime guarantee. When they broke I contacted Jlab but they asked for the original receipt. I haven't had that in two years. I decided that for $10 I would just buy a new pair. Well they were terrible. And so was the next couple and the next. I'm on my fourth pair, I've had them for less than two weeks and they don't work at all. I can't tell you how upset I am about this because my old pair had the best surround sound and the mic was great for making calls. I've tried several other companies and none of them match the quality of the old jlabs I had.
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