I have been using this product for quite some time now and i am satisfied with it as far as its capabilities are concerned. Its easy to use even by beginners. The support team has always helped me out whenever required. They can understand your requirement very well and help you accordingly. If there's any problem in sending/receiving mails then their support will take care of that right away and solve the issue! There isn't anything negative about this software. Go ahead if you want to start mailing people from scratch without worrying much about technical glitches or configuration errors since they will fix them immediately. We had many issues while setting up our servers such as DNS records etc but mailgetsoltools were able to provide us all those configurations within minutes and we never faced any further problems afterwards. I like that it was easy to set up and get going with sending out mass amounts of mails! There are alot of options for customization but nothing too overwhelming. The only thing i dont love about this software is when you do have many different campaigns running there can be some lag time in between them all coming through. But not enough to make me turn away from using the product. Great tool for anyone looking to send lots of emails fast for their online business. Bulk mailings!!