The product was of very high quality out of the box. I installed it very carefully to keep it in pristine condition. I installed the product in my finished basement. The existing gathering area was perfect for adding a 100 inch screen. I have a stretch ceiling, which simplifies the installation. I went to Home Depot and bought two large O hooks and a decorative white chain to complement the screen's outer metal base. I measured the required distance from the house's existing wooden beam. I drilled the O-Hooks (sure they wouldn't fail) and attached a decorative white chain to the Elite Screen and installed O-Hook. I adjusted the screen to the correct height and secured the connections. I made two small cuts in the false ceiling so I could hang the chain. It gave the entire setup a very professional look for only $5 in additional parts. I checked that the screen housing is level and raised and lowered the screen to ensure proper clearance and function. Then I turned off the lights and warmed up my new LCD projector. The quality and picture was amazing and everything I hoped for. With a rich big picture and amazing surround sound, there's nothing wrong with my local cinema. I highly recommend Elite Screens for both the product and the excellent customer service I received. as a first time buyer. The vision of what I hoped for the product has been realized and I am satisfied
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