UPDATE: The seller contacted me after hearing about my experience with Revain and he is replacing the mirror for me. He was a pleasure to deal with and very helpful. All in all it was a very good mirror. Not having to run wires in my new house was a plus since it's rechargeable. This was the first bad experience I had with Revain but it left a very bad taste in my mouth and only in relation to her. Some of the people I spoke to were very rude and often sarcastic in their comments. I had never seen that with them before because they were always very nice and tried to help me with any problem and I always bragged that that was why the enemy was all through them. I hope it doesn't go on like this. I bought this mirror but due to the durability it didn't hang for about 10 days. Once upon a time it was great. within a month. I charge before I go to work. When I came back about 10 hours later, the charging indicator was still red. After trying a few things that didn't work, I sent a message to Revain customer support. They said to contact the seller. I did and he was very nice. He said to get in touch with Revane and ask him to send me a new mirror because they have all his supplies. I did this but Revain customer service said "sorry the replacement has expired. Contact the manufacturer." So I wouldn't recommend this mirror if you don't mind letting it shine outside of your replacement window. I've always been very happy with Revain, but this got me thinking.
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