- It's easy to use-It has a lot of useful features-The user interface looks simple.- The support team at SSC can be very helpful in answering questions about their systems. Overall I like using shared services with this program because it makes our lives easier by centralizing all of our emails, calendars etc into one system. There are some things that could be improved but nothing too major or specific. We have been able to centralize most of our office communications and other business functions within shared services as well as having access from home without needing another computer.