Changing my previous rating. After I wrote my first review, the company contacted me. They said they were sorry it didn't live up to expectations and refunded my money. WOW! I am shocked at the customer service. I definitely didn't expect that! I really like the French Press, I just wish it was bigger. Nowadays they could just write a rebuttal that while it doesn't hold eight cups like it says and I expected on reading further, it says it does hold 32 ounces. If I were good at math, I would understand that this is not equal to 8 cups. This is a company that deserves business. Also, as I said, this French Press is really good and keeps the coffee warm. Well worth the money and now I've bought another one to put in my travel box. Anytime someone needs a French press I will recommend this company who know how to treat a customer. First Review: I really like this french press but wish it was bigger. It says it holds 8 cups, but without the beans it barely holds four cups of liquid. With coffee grounds, I get 2 1/2 to 3 cups of coffee. I was specifically looking for something that held more volume and it definitely does NOT hold 8 cups. However, the coffee stored in it tastes great and stays warm. I also like the color and the matte finish.
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