I like that it's easy to use, can be done from anywhere with an internet connection (no need for any physical equipment). It takes almost no time at all once set up - you literally press "launch" button! There is nothing bad about this software so far as we know yet as well have not experienced anything in particular while using cloudadmin. We are monitoring our server performance through its graphs feature which helps us keep track of things such as CPU usage/load average etc., but also lets me monitor network traffic flow via graph too (which was very useful when setting new servers!).