We bought an air conditioner for 18900, 12200 came out installation. For three hours they tried to connect together with support, they came to the conclusion that it was necessary to change the wi-fi module. Made a request to the SC, no response yet. I hope the problem is solved and I will ate the review. Bought from conditioner store. Please note that the indoor unit does not have a plug. If you plan to connect to a power outlet, take care of this in advance. . The condo was repaired, but the support service is something. They left a request for repair on September 28, the model was replaced only on November 15. During this time, I went through 9 circles of Hell, trying to get through to the right SC and get information about the status of the application. The process of replacing the wi-fi module itself took 5 minutes, and the nerves frayed for almost two months. I can’t check the ability of the air conditioner yet, because. already a deep minus outside the window. The only thing I can say is that the integration with Alice is excellent. Alice's application has pretty good functionality.
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