Review on 🛏️ Sleepgram Bed Pillow - Premium Adjustable Loft - Soft Microfiber Pillow - Washable Removable Cover - 18 x 26, Standard/Queen Size, White by Gary Davis

Bought 6 Sleepgram pillows in the last two years. We like the ability to customize each pillow, find it comfortable, and really provide a great night's sleep. Then, last weekend, we cleaned our two main pillows according to the care instructions, and when we took the covers out of the dryer, one of the cover's zippers came loose and couldn't be "refastened". I contacted Sleepgram on the 800 number and was told that Sleepgram does not have a "lifetime guarantee". I asked how they offer a lifetime guarantee on a banner on their homepage (see photo) but don't honor it? I listened to a support rep read from her script that they don't have that kind of guarantee even though it says so on their website and since I was outside of their 100 day free return window there was nothing that was possible do to support their product. Attention buyers! Sleepgram does NOT back their so-called "lifetime guarantee", this is a scam and poor customer service. I, for one, will no longer deal with a dishonest and unscrupulous company.