When I received the product it was amazing it sounded as I expected. After a few months, the left side of the headphone started to get stuck and eventually stopped working. When I contacted Bose they sent me a replacement but within a month the same problem reappeared. When I contacted them and informed them about the problem, they said there was nothing they could do. I am very disappointed with the quality assurance and their customer service. I will not recommend anyone to purchase this product or any of their others.
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