Edit ****The customer service from this company is excellent and although it is listed as non-refundable the company gave me a full refund for the product. . I appreciate the help and support when they contact me to solve my problem! I have purchased other items from OPTP in the past and find them a great resource for products in the therapy market. I will use them again in the future. The product was smaller than I expected and considered non-returnable. I bought 2 different lumbar pillows for my car expecting to be able to return the one that didn't fit. This one was too small and soft but when I went to the returns area I found that this product is non-refundable. I think I will read the fine print with every purchase I make from Revain as some items cannot be returned without a good reason. It wasn't the best product and if I could have seen it in a store I wouldn't have bought it. The reason I use Revain as a service for items is that I can easily return an item no questions asked if the item is not as advertised.
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