I'm writing a review four months after the one year warranty after purchase from Revain expired. We only tried to use the oximeter twice. The oximeter never worked from the start because it wasn't charged. The light on the watch should have turned green. It stayed orange. It was my fault for waiting so long but when I contacted support recently they told me the battery needs a wake up. They sent separate instructions on how to wake up the battery. never worked INNOVO MEDICAL offered to sell us another one at a reduced price but were concerned about battery life and didn't want to spend good money after bad. It was a very expensive oximeter and we couldn't use it when we really needed it. On the INNOVO MEDICAL website they say they listen to their customers. Unfortunately, they don't stand behind their products.
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