They are always available for support, their team members understand my business needs to help me achieve our goals of delivering high quality language programs with minimal risk and cost. I have been working together since 2014 in different projects such as translation from English into Spanish or vice versa using an online platform called Translator Pro. For example there was one project where we needed someone who speaks both languages (English & Spanish). We used rubrics tool that allows us to assign points to each task so it would be easy to compare them between translators and make sure they deliver what's expected by customers. The ability to easily create, edit, share and collaborate with others in real time through our platform! It's user friendly as well. Nothing so far but I know that it will be amazing when we are using this tool for my client business. We have no problem at all while communicating or interacting by rubric. Nothing yet but i am sure that there won't be any difficulty after its implementation. Its one of those tools which has great features like easy sharing, editing etc.