The platform helped me understand how my brand was performing online which in turn impacted our marketing strategy moving forward! It definitely has its downsides as well since it takes time getting used too - I think some people would have more success if given an introduction guide or something like so-but once everything comes together then there isn’t anything bad about staying hungry digital other than maybe having better customer service (which i don;' t feel necessary). We've been able reach out beyond social media platforms such Instagram & Twitter&ndash.