I love how quickly they turn around a custom message for our clients! The customer service is amazing as well - any questions or concerns are answered immediately via email.
Sometimes it takes up to 48 hours before we get confirmation from their team about what's happening with our order but so far this has never been my experience personally speaking (although there have been other customers who've had issues). We used vibenomicis primarily because one of us was looking at starting her own business and needed help getting started in creating audio messages / podcasts etc., which she did not know anything about. It really helped her out tremendously by allowing her to focus more time on marketing/promotion while still having someone else handle production elements like voiceover work (which took much longer than anticipated!).