This is the second one I have bought, the second one a year ago. Since it's cheaper to buy a new one than replacing the blades I bought this one and wondered why it wasn't working well and pulled the head off and found it was crooked. Then I compared my old one to the new one and found that it was defective. I've tried returning it but apparently I can't even return it with a factory wedding. I am happy with the product as I have previously written a 5 star review but the reason I give 1 star is because I don't have to pay for a faulty razor and I can't exchange it! That's ridiculous!
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