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Review on TactikMedia by Michael Gutierrez

Revainrating 5 out of 5

Excellent web design agency who consistently delivers quality

I like that they are very focused, professional, and attentive to detail! They listen well, ask great questions, and deliver exactly what you want them to do for your project/project team. We have been working with Tactik Media since we started our website redesign last year. The client-facing side is really easy to use (and understand) as it's all laid out clearly so there aren't any surprises when things get more complicated later down the line. Their customer service has also always made us feel valued - even if their work was late or something wasn't quite right at first sight. Our site went live just over 2 years ago now but some small changes were needed this month because one of our competitors had updated theirs recently. This meant making sure everything matched up perfectly between both sites and ensuring that new content added by each team would be synced correctly across platforms too. It took.

img 1 attached to TactikMedia review by Michael Gutierrez



Pros
  • Easy customization within WordPress; lots available themes already.
  • Clear communication via e mail & phone calls in regards planning dates etc., along w regular status updates through Trello board which keeps everyone organized together,
  • A thorough understanding from support staff about my concerns / issues before solutions can begin
Cons
  • Minor Issues